Privacy Policy

Lab 33 Recovery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (lab33recovery.com), use our mobile applications, or interact with our services (collectively, the "Services").

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Date of birth and gender
• Health and medical information relevant to our services
• Booking and appointment history
• Payment information
• Social media account information (when you authorize integrations)
• Employment application details (for job applicants)

Automatically Collected Information

When you access our Services, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

We use the collected information to:

• Provide, maintain, and improve our Services
• Process bookings and manage your account
• Send you relevant communications and updates
• Personalize your experience
• Analyze usage patterns to improve our offerings
• Publish marketing content to authorized social media platforms
• Process job applications
• Comply with legal obligations
• Protect against fraud and unauthorized access

Our Services integrate with third-party social media platforms including Instagram, Facebook, TikTok, and Google. When you authorize these integrations:

• We access only the permissions explicitly authorized by you
• We use platform APIs to publish content on your behalf
• We may store access tokens securely to maintain the connection
• You can revoke access at any time through the respective platform's settings

We do not sell or share your social media data with third parties. Content published through our Services to third-party platforms is subject to those platforms' respective privacy policies.

We may share your information with:

• Service providers: Third-party vendors who assist in operating our Services (hosting, analytics, payment processing)
• Social media platforms: When you authorize content publishing integrations
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS)
• Secure storage with access controls
• Regular security assessments
• Employee access restrictions on a need-to-know basis

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We use cookies and similar technologies to enhance your experience. These include:

• Essential cookies: Required for the Services to function properly
• Analytics cookies: Help us understand how visitors interact with our Services (Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements (Meta Pixel)

You can manage cookie preferences through your browser settings.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it will be securely deleted or anonymized.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: